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FAQs

Truver's Jewelry

Over 30 Years of Experience | Exquisite Craftsmanship and Custom Designs

Over 30 Years of Experience
Exquisite Craftsmanship and Custom Designs

Visit Us

Have a jewelry-related question? We have the answer. Check out these FAQs and give us a call today for more information!


  • What makes our engagement rings unique compared to other jewelers?

    Our custom engagement rings are about YOU. We know that, according to Wedding Wire, up to 42% of grooms say their brides-to-be influenced the rings they wanted. Robert is an expert goldsmith who knows how to marry your desires with a beautiful design that will endure through the years.

  • Can you help me understand the Four C's of diamonds?

    Educating the customer has always been a priority at Truver's Jewelry; we want you to have the knowledge so you understand the investment you're making. At Truver's, you will see for yourself what differentiates our quality diamonds and service from the rest. Call us today to start the process of acquiring custom engagement rings, and we'll talk to you about color, cut, carat, and clarity.

  • Do you offer custom engagement rings and designs?

    YES! From dreams to designs to reality, we are able to work with you to create custom engagement rings that are yours alone.

  • What is the process for designing a custom engagement ring?

    The process starts when you make your design appointment. We will discuss the Four C's (color, cut, carat, and clarity) in detail and address budget concerns and timeline requirements. You can explore design options, share pictures, and collaborate to create your custom engagement rings that you'll have forever. Designs often involve a CAD (computer-animated design) which you can review before final casting and setting.

  • How long does it typically take to create a custom engagement ring?

    Our team can have an engagement ring ready as quickly as one day for a simple solitaire. Designs for custom engagement rings can take our team up to four weeks from start to finish. 

  • What types of precious metals do you use for engagement rings?

    We use 14k or 18k white gold, yellow gold, rose gold, or platinum for our custom engagement rings. We often use more than one (color) metal.

  • Can you provide ethically sourced or lab-grown diamonds?

    Yes! All of the natural diamonds at Truver's Jewelry have gone through the Kimberly Process. We offer lab-grown diamonds with reports from their respective companies. Call today to learn more about the process behind how our diamonds get to the store before they're placed in your custom engagement rings.

  • Do you provide appraisals and certifications for your engagement rings?

    All custom engagement rings created with natural diamonds come with a complimentary insurance appraisal. Engagement rings created with lab-grown diamonds come with a detailed receipt, appropriate for your insurance needs.

  • How should I care for and clean my engagement ring?

    Come see us!! We like to see our custom engagement rings every three to six months for a check and clean, while you wait, that's always FREE. If your ring isn't from our store, please still come see us!! Mr. Truver will check and clean your ring while you wait. If there are any issues, we can discuss them with you right away.


    Because white gold is a combination of pure yellow gold and other white alloys, all white gold rings have a platinum-based plating called rhodium. With normal wear over time, we recommend having your white gold rings cleaned, polished and re-rhodium plated every 18 to 24 months to return to the brand new look. There is a charge for this service.


    To bring platinum, yellow, and rose gold back to looking new, the rings will require cleaning and polishing. While CLEANING IS ALWAYS FREE, there is a fee for polishing rings.

  • What should I know about lab-grown diamonds?

    Here are a few qualities to note about lab-grown diamonds.


    1) Price points significantly lower

    2) Chemically identical to natural diamonds

    3) Certainty of origin

    4) Loss of value over time (the growth of supply is endless)

    5) Production requires a lot of energy, and many labs use non-renewable energy sources


    There are plenty of other options from which to choose if diamonds aren't your gem of choice. Rubies and sapphires are excellent choices for an engagement ring because of their natural strength and durability, but if you don't like red or blue, there are still options for you. Sapphires come in every color of the rainbow, so you could make entirely unique custom engagement rings. Let Truver's help you find the color of your love!

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